Indian Banking Industry and Information Technology
By R.K. Uppal
The growing competition among the banks is forcing the nationalized banks to provide prompt and reliable customer service and offer a variety of hi-tech banking products/services. In the background of these recent developments, this book examines the impact of IT on the growth and performance of a cross-section of banks in India. It offers various guidelines for the banking industry to improve its performance in the changed scenario characterised by openness, competition and prudence.
Publication Date: 1/10/2006
Temporarily out of stock